There are generally two types of tags and labels in use in the United States. RF 8.2MHz and AM 58KHz. Some tag types are only available in one of the frequencies such as the "Supertag  II" which is exclusively an AM 58KHz tag but the problem is other tags such as "pencil" tags and "tamper resistant" tags look the same in both frequencies. The best way to tell what frequency your system and tags are is AM  58KHz tags are predominantly used with a "Sensormatic" branded or styled antenna system at your front door. If you see a Sensormatic label on anything then you are quite assured your tags are AM 58KHz. If you don't see Sensormatic then there is a good chance your tags and system are RF 8.2MHz. If you have any Remaining doubt at all give us a call or send us a picture of your system and tags and we will let you know before you buy!

If you have RF 8.2MHz tags virtually all of them will be removed by our Super Designer Detacher. It has one of the highest magnet ratings in its class and removes all RF 8.2MHZ tags except for specialty eyeglass tags. If you have AM 58KHz tags you need to choose the detacher that fits your tags. Some AM tags are removed with the Super Designer Detacher while Supertags need a Supertag Detacher and Ultratags need an Ultratag Detacher. 
Call or email us if you have any questions. 

Bigger is always better. In all seriousness the larger labels have more surface area and thus a bigger circuit printed in them. The larger circuit makes them resonate stronger and the antenna can pick them up easier. If your items have room for a 1.5' x 1.5' label we recommend you use a 1.5"x1.5" label. If not the 1.18"x1.18" label is still a good choice. Labels smaller than this become problematic and don't protect your inventory to the same degree. The exception to the small label rule is the Sensormatic style label for AM 58KHz system which functions very well even with its diminutive size.

There are two ways you will be losing your tag inventory. The most probable way you are losing your tags is your staff is not being careful and the tags are going in the garbage instead of an inventory bin to be reused. It is good practice to keep garbage cans away from the area from where you detag your products. The second way you may be losing tags is via theft. Items being stolen with tags on them means one thing - your system is not functioning properly to tell you something is being stolen. Check to make sure your system is on and it is covering the entrance of your store properly. If not get it serviced or replace it.

Depending where you live you will either get your order delivered by USPS or Canada Post.