If you are finding that your security antennas are not working to
your satisfaction, or are causing false alarms, please check the following:
• Are there tags within 4 feet of the
antennas?
• Are there any new metal displays
nearby?
• Is there anything nearby that may
be carrying a tag? For example: tagged window displays.
• Are there any tags near the power
supply box?
• Are there any big metal objects
nearby? For example: strollers, umbrella holders, wastebaskets, etc.
• Has a vertical (running floor to
ceiling) power line been installed nearby? For example: extension cord or
Christmas lights. Vertical AC power lines cause strong interference and will
almost 100% of the time cause noise in the antennas and excessive false
alarming.
• Are there LED lights within 8 feet
of the antenna? Some LED lights emit a frequency in a range close to some tags.
• Are there aluminum doors close by
and have they been recently damaged? If so, loose metal contact may be acting
as a tag and setting off the system when the doors move or vibrate.
• Do the doors have electric motors?
• Are the door handles secured
tightly?
• Has the store next to you recently
installed a new Electronic Article Surveillance system within 25 feet of your
system?
• For mall locations, are the
sliding, metal security curtains pushed full back into the wall? Securing them
tightly with a bungee cord will help prevent false alarms.
• Are there any displays being held
by aircraft cable (steel rope) making contact with metal?
• Are the antennas securely bolted to
the floor?
• Is there any damage to the
electrical connections leading to the antenna?
If you have checked all of the above and still
cannot find the origin of the problem, you should contact you your local
service technician to come service your system.